Partnering with veteran public safety experts to bring rich data to 9-1-1 and first responders.
We have been fortunate enough to build RapidSOS in consultation with thousands of public safety officials. Thank you to everyone who spoke with us on the phone, let us tour your PSAP, or met with us at industry conferences.
RapidSOS 9-1-1 Advisory Board
Bob Freinberg is a recognized leader, visionary, and
strategist known for building high-energy,
high-performing teams that 'hit the numbers'. His
ability to develop unique employee qualities through
personal coaching, ensuring their success, sets him
apart from his peers. An example of this leadership is
his success in concluding three sales of employer (Plant
Holdings, Inc.) to one private equity and two strategic
buyers, growing company revenue from $20M to over $100M
during these phases.
Most recently, Mr. Freinberg served as the Chief Executive Officer and President of Airbus DS Communications, Inc. from 2011 to April of 2017. Under his leadership, the company received the 2016 Frost & Sullivan Next Generation 9-1-1 Company of the Year Award recognizing superior performance in three key areas: demand generation, brand development, and competitive positioning.
Prior to his role as CEO, Mr. Freinberg held key leadership positions, each time creating platforms for growth and exceeding revenue and EBIT targets. At then-PlantCML, he served as Vice President of Sales, orchestrating a successful turnaround, driving sales and profit growth, and energizing the business. As the Vice President and General Manager of the Public Safety Business Unit, he was instrumental in producing 5X growth in only 7 years.
Early in his career, Mr. Freinberg worked for GTE (now Verizon) in roles of increasing responsibility. He held many staff positions such as the Director of Business Market Strategy, Market Research, Competitive Analysis, and Pricing. Later, Mr. Freinberg served as Vice President and General Manager of the Payphone & Wireless Division where he generated record earnings performance in HI, WA, CA, and OR for $250M a business—winning the 1993 Division of the Year Award among 3 other regions by over-performing on all criteria. As the Vice President and General Manager of Business Sales & Service, he led the turnaround of a last-place (#9) telecom division to the #1 ranking $260M division within 3 years, managing a $25M expense budget and 250 employees.
Always the innovator, Mr. Freinberg later became Vice President of Sales & Marketing at Networks Telephony Corporation where he sold the industry’s first global PC-to-PC internet telephone service (in the pre-Skype era) over a private network serving 42 countries.
Building on his international experience, Mr. Freinberg has provided VoIP consulting/advisory services to startups serving European, Asian, Caribbean, and North American markets.
Mr. Freinberg holds a BS in Marketing from the University of Baltimore, where he graduated summa cum laude and earned the Wall Street Journal Award as top business graduate. He also holds an MBA in Marketing, Distribution, and Logistics (cum laude) from Michigan State University.
Thera Bradshaw is an expert in public policy, administration, strategic business and technology planning,
implementation and operation of 3-1-1 and 9-1-1 public safety communications systems. She is an internationally recognized leader in the
digital cities movement and is well known as the champion for public access through electronic government. Ms. Bradshaw is the Chief
Executive Officer of TKC Consulting Group, LLC, with a practice specializing in development of strategic business plans, implementation
of technology solutions, and building effective public relations/ communications strategies focused on meeting clients business needs
to better serve the public.
Ms. Bradshaw is currently on the e9-1-1 Institute Board of Directors. She is the former Chief Information Officer of the City of Los Angeles, where she oversaw all IT and telecommunications activities and five public safety LMR radio systems. Prior to this appointment, Ms. Bradshaw served as its Manager in charge of Strategic Planning and Regulatory Activities. She is also the previous International President of the Association of Public Safety Officials and National President of the National Emergency Number Association. Ms. Bradshaw has been named one of the top municipal CIO's by Government Technology Magazine.
Ms. Bradshaw’s professional leadership extends to State, National, and International roles serving in appointed and elected position on a variety of boards and committees. She has authored numerous publications, is an in demand public speaker, and has testified before the United States Congress and the Federal Communications Commission. Ms. Bradshaw championed new college programs that were successfully adopted by the Boards of Higher Education in Oregon and California.
Ms. Bradshaw has received numerous honors. She has been named 2010/2011 Woman of the Year by the National Association of Professional Women. She was recently honored by Government Technology as the top technology innovator in America. Thera is recognized as one of the top Executive Women of leadership in Public Safety. Former Washington State Governor Gary Locke recognized Thera for her International leadership improving the quality of life in America.
For over three decades, Fletch has contributed to the telecommunications industry from all perspectives. He has spent time as a Police Dispatcher,
field technician, and a Systems Engineer building large global private voice networks. He has helped navigate the transition from TDM to VoIP and now to SIP and WebRTC,
and holds several US Patents focused on NG9-1-1 additional data, and call handling functionality.
Widely known for his customer advocacy, and work on Public Safety Standards, Fletch was honored by the NG9-1-1 Institute where he was awarded the Industry/Technology Professional Private Sector Award by Congress and the NG9-1-1 Institute.
As Avaya’s Chief Architect for Worldwide Public Safety Solutions, Fletch manages the roadmap and strategy for Avaya solutions and ensures they meet the emerging requirements for Next Generation emergency communications in both the Enterprise and Government sectors here and abroad. He is a popular keynote speaker at many industry events, and produces several weekly Podcasts and CONNECTED Blogs covering emerging technologies and trending industry news.
In addition to his internal role, Fletcher represents Avaya as an active member in the major Public Safety organizations NENA, EENA, APCO Intl. and British APCO. He is a key author of the NENA MLTS/PBX model legislation, and an active contributor on the NENA NG9-1-1 transition standards. He was appointed to the APCO Standards Development Committee in 2014, maintains a Vice-Chair role on the EENA NG112 Technical Committee, and holds a position on the NENA Institute Board, defining standards for their Emergency Number Professional certification program. Fletcher regularly advises the FCC through participation in various committees and Task Force groups such as the EAAC, the DAC and the newly formed Task Force for Optimized PSAP Architectures.
One of Fletcher’s most recent accomplishments is the introduction of Kari’s Law, protecting MLTS users after the tragic death of Kari Hunt in a Marshall, Texas hotel in 2013, where her 9-year old daughter was unable to dial 9-1-1 while her mother was being brutally murdered just a few feet away by her estranged husband. In addition to attention at the Federal level in the FCC, new legislation in Suffolk County, NY, Illinois, Maryland and Texas were the direct result of those efforts.
Patrick Halley currently serves as the Executive Director of the NG9-1-1 Institute, a non-profit organization
that works with the Congressional NextGen 9-1-1 Caucus to promote deployment of advanced and effective 9-1-1 and Next Generation 9-1-1
services throughout the nation. Previously, Patrick served at the Federal Communications Commission, most recently as Associate Chief
of the Wireline Competition Bureau. He also served as a legal advisor to Chairman Wheeler on multiple topics as well as the Deputy
Director of the FCC’s Technology Transitions Policy Task Force.
Before joining the FCC, Mr. Halley spent over 5 years as the Director of Government Affairs for NENA – The 9-1-1 Association where he was NENA’s main architect of policy and strategy and served as the association’s liaison with Congress, the FCC and other government agencies and organizations on key issues affecting 9-1-1 and emergency communications. He served as the national 9-1-1 representative on the DHS SAFECOM Emergency Response Council and represented NENA on the FCC’s Communications, Security, Reliability and Interoperability Council (CSRIC). Prior to that, Mr. Halley served as the Deployment Director for COMCARE, a non-profit emergency response alliance. Patrick Halley is an active presenter and speaker at national public safety and communications industry conferences.
As Principal at Frequentis, Wolfgang Kampichler is actively contributing to innovation and technical expertise
for future Public Safety communication or technologies in Europe and abroad. In this role he is a recognised expert on NG9-1-1/NG112 and
speaker at industry and customer events addressing topics related to VoIP and emergency services. Recently, he participated with Frequentis
in the first ever NG112 emergency communications interoperability Plugtests in Europe. The event, organised by ETSI and EENA was designed
to trial independently and jointly all components of the 112 communication chain based on NG112 networks.
He is an engineer by profession. Wolfgang started his career as a research assistant at the Department of Computer Science (Vienna University of Technology) and was awarded with the degree of Doctor in technical sciences in 2002. Since then he has acquired international expertise in emergency communications when chairing the planning committee for the NENA Industry Collaboration Event #5 (ICE 5) and co-chairing NENA ICE 6 and represents Frequentis with his profound knowledge in order to support standardisation working groups in public safety and air traffic management. He holds the position as Chair of the EENA Technical Committee and focuses on technical topics ranging from the discussion of standards and deployment of IP-based emergency services to information sharing for safety-critical issues.
Rear Admiral (ret.) David Simpson
Admiral David Simpson has influenced National Defense
and Homeland Security policy and provided cutting edge
Information, Communications Technology and Cybersecurity
solutions for over thirty years. Currently leading
Pelorus Consulting Services, he previously served as
Chief of the Federal Communications Commission’s Public
Safety and Homeland Security Bureau from 2013 to 2017.
As Bureau Chief, he oversaw public safety, homeland
security, emergency management, cybersecurity, and
disaster preparedness activities for over 30,000
commercial companies in the telecommunications sector.
He worked with public and private partners and through
the rule-making process to ensure that our nation's
networks are accessible, reliable, resilient, and
secure, ready to meet the public safety needs of
Americans during emergencies.
Admiral Simpson served as the vice director of the Defense Information Systems Agency (DISA) from 2011 to 2013. In that capacity, he helped lead an organization responsible for planning, developing and providing interoperable global communications for the Defense community. He also served as a senior delegate to the 2012 ITU World Radio Telecommunications Conference and to the World Conference on International Telecom (WCIT).
From 2009 through 2010, as Director for Communications and Information Services for U.S. Forces Iraq in Baghdad, he synchronized strategic and operational-level communications for U.S. Forces and assisted the Government of Iraq in building capacity for the information and communications technology sector. Simpson’s extensive career includes assignments with responsibility for networks, IT, and crisis communications for afloat and other deployed forces in the United States, Europe, Africa, Asia, and South America.
Simpson is a native of Burbank, California and a 1982 graduate of the United States Naval Academy. He earned a master's degree in systems technology from the Naval Postgraduate School. Recipient of the Navy's Copernicus Award, Federal Computing Weekly's FED 100 Award and the Next Generation 911 Institute's 2017 Government Leader Award.
Steve Souder is a nationally and internationally
recognized and respected, authority and leader in the
9-1-1 public safety communications profession and
During his extensive forty-eight year 9-1-1 career, he has served in four jurisdictions of the National Capital Region (NCR); i.e. Washington, DC, Arlington County, VA, Montgomery County, MD and Fairfax County, VA…..the latter three, spanning 31 years, as the 9-1-1 center director. During his tenure in Virginia he worked very closely with the Virginia Information Technology Agency, Integrated Services Program, 9-1-1 Services Board and when in Maryland with the Maryland Emergency Number (9-1-1) Systems Board…..on a wide variety of issues. Recently, Maryland Governor Hogan appointed Steve to the Maryland Emergency Number (9-1-1) Systems Board.
Steve is a frequent guest speaker, presenter, spokesperson, writer and consultant on 9-1-1 matters, and on numerous occasions has provided testimony before Congress and state legislative bodies.
In 2014, the Federal Communications Commission (FCC) selected Steve to serve as chair of the Task Force on Optimal PSAP (Public Safety Answering Point) [aka…..9-1-1 Center] Architecture. The report, just issued (fcc.gov/tfopa), provides the nation's 9-1-1 community, Local and State government appointed and elected officials…..a way forward for the implementation of the Next Generation 9-1-1 (NG9-1-1).
Steve is Life Member of the Association of Public-Safety Communications Officials (APCO), the National Emergency Number Association (NENA), International Association of Chiefs of Police (IACP), International Association of Fire Chiefs (IAFC). Additionally, he has served as the chair of the Metropolitan Washington (DC) Council of Governments (MWCOG) 9-1-1 Director's Committee. Steve is also active in the Congressional NG9-1-1 Institute, of the Congressional NG9-1-1 Caucus.
In addition to his distinguished 9-1-1 career, Steve is a highly decorated former Senior Chief Firefighter (retired) of the United States Coast Guard Reserve.
During Steve's career he, with his 9-1-1 communications center personnel at that time, were involved in many historic events including; the massive fires that swept Washington, DC following the assassination of Dr. Martin Luther King, Jr., the shooting of President Ronald Reagan, crash of Air Florida Flight 90 into the Potomac River, 9-11 terrorist attack on the Pentagon, Washington Beltway Sniper event in 2002 and the massive derecho storm and associated wide-spread 9-1-1 outage of 2012…..plus many more.
Additional information about Steve Souder is available via Google and LinkedIn.
Christy Williams is the 9-1-1 Program Manager for the North Central Texas Council of Governments (NCTCOG),
administrative agency for 9-1-1 in fourteen counties. NCTCOG serves 44 Public-Safety Answering Points in an area surrounding Dallas/Ft.
Worth. Christy has been in the 9-1-1 industry for over twenty years and previously held the positions of Operation/Communications
Specialist and Public Education/Training Coordinator.
Christy currently also serves as the President of NENA, the National Emergency Number Association. She has previously held positions on the Texas NENA Chapter Board as North Coordinator, Secretary/Treasurer and President and has served as President of the 9-1-1 Public Educators of Texas. She chaired the national NENA Public Education Committee for 7 years. Christy was honored with the Laverne Hogan Award in 2011 and currently serves on the national NENA Educational Advisory Board.