How it Works

Access Accurate Location and Rich
Emergency Data

SEE PRODUCT OVERVIEW
Citizen dials 9-1-1 for help from an
enabled device
Improved location and additional data is
sent to the NG911 Clearinghouse
Supplemental data from the
Clearinghouse is displayed alongside
ALI information

97% of test calls delivered a dispatchable location,
within 50 meters of ground truth

Based on data from a testing project in Tennessee
How to Access Use the NG911 Clearinghouse Today Your agency can get access to data from the NG911
Clearinghouse today. Get started with RapidLite and
request access to the integration with your PSAP
software.
RapidLite
Integration
Available to all PSAPs
Available to all PSAPs
Available to all PSAPs
Fast & accurate device location from iPhones
Fast & accurate device location from iPhones
Fast & accurate device location from iPhones
Integrated with
existing PSAP software
Integrated with existing PSAP software
Integrated with existing PSAP software
Automatic data display
Automatic data display
Automatic data display
Get Started RapidLite: A Free Tool For All PSAPs CREATE A FREE ACCOUNT icon location
Secure RapidLite uses a secure browser
connection and doesn't require any new
hardware or software
Simple RapidLite is a simple browser-based tool
to receive device location and more
from the NG911 Clearinghouse
Accessible Any authorized PSAP can use RapidLite,
regardless of what call-taking, CAD or
mapping product they currently use
Ready to Upgrade? Integration: Seamless Access to
Life-Saving Data
RapidSOS works with trusted PSAP and first responder
software vendors to deliver accurate location and rich
data to call-takers,dispatchers and first responders
via existing call-taking, dispatch, and mapping
software.
"What is being delivered to us is a better location within seconds. That's a game-changer for us." Athena Butler, Executive Director of Denver 9-1-1
"The RapidSOS platform is life-saving technology for the public safety community" Liz Graeber, 9-1-1 Administrator for the Maricopa Region
"This is providing us location not only more quickly but much more accurately." Bob Finney, Director of Communications for the Collier County Sheriff's Office
Case Studies
NG911 Clearinghouse Android ELS Pilot Project

In January 2018, RapidSOS and Google conducted a pilot project to evaluate Android Emergency Location Service (ELS) location accuracy and speed of delivery for wireless 9-1-1 calls.

READ MORE
Tennessee NG911 Clearinghouse Pilot Project

The Tennessee Emergency Communications Board, a nationally recognized NG911 leader, conducted a pilot project with RapidSOS to test the delivery of device-based hybrid location to 9-1-1 through the NG911 Clearinghouse.

READ MORE
RapidSOS & INdigital Location Testing in Elkhart, IN

To demonstrate the effects of the RapidSOS and INdigital partnership on location accuracy for smartphone 9-1-1 calls, RapidSOS and INdigital performed comparative location testing in Elkhart, IN.

READ MORE
RapidSOS & GeoComm Location Testing in Frisco, TX

To demonstrate the effects of the RapidSOS and GeoComm partnership on location accuracy for smartphone 9-1-1 calls, RapidSOS and GeoComm performed comparative location testing in Frisco, TX.

READ MORE
RapidSOS & Motorola Solutions Location Testing in Cedar County, IA

To demonstrate the effects of the RapidSOS and Motorola partnership on location accuracy for smartphone 9-1-1 calls, RapidSOS and Motorola performed comparative location testing in Cedar County, IA.

READ MORE

Contact Us

If you have an exigent circumstance request and need immediate assistance, please refer to our entry in the NENA Company ID Database for up-to-date phone and fax contact information

FILL OUT A CONTACT FORM

Please fill out this form and we'll be in touch shortly.

EMAIL US FOR PUBLIC SAFETY MATTERS

Contact us at psapsupport@rapidsos.com and a member of our public safety team will reach out shortly.